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In order to streamline support requests and better serve you, we utilize a support ticket system, 24X7 Live Support Chat and Telephone Support. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Host Rivers responds all your opened Tickets within maximum of 15 minutes. Once the support Ticket is opened, you will get a ticket copy along with the ticket ID to your mailbox, and also one of representative from that concerned department will give a call and assist you regarding the same over the phone.
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We also provides 24X7 Live Chat with our Expert Technical peoples, to get instant solution for all your Sales or Support or Billing related queries. We have more than 25 Technical peoples to provide the Technical support over the Live chat. We are trying to make our valuable customers to feel free from all the web hosting issues.
We are also providing the email support to all our customers. You can write your queries to support@hostrivers.com including your name and contact number, so that our support team will fix the issue and give an update over the email. We are happy to help you and we are available at 365 Days a Year and 7 Days in a Week and 24 Hours in a Day…

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